At Daniel Shop, we are committed to providing high-quality products and ensuring customer satisfaction. Our warranty policies are designed to protect your purchase and offer peace of mind. Please review our warranty guidelines below.
1. Warranty Coverage
All products purchased from Daniel Shop, including mirrors from LuxHomez, Xramfy, and Spigel, come with a limited warranty against manufacturing defects and workmanship errors. Specific warranty periods vary by product.
2. Duration of Warranty
Most of our products are covered by a one-year limited warranty from the date of purchase. Extended warranties may be available upon request. Please refer to your purchase receipt for exact dates.
3. What is Covered
Warranty coverage includes defects in materials and craftsmanship that impair the functionality or appearance of the product. This excludes damages caused by misuse, accidents, or improper installation.
4. What is Not Covered
Damage caused by improper handling, accidental breakage, normal wear and tear, or external factors such as impacts and environmental conditions are not covered under warranty.
5. Claim Process
To initiate a warranty claim, contact our support team via support@danielshop.store or call +1 464 339 9339. Please provide proof of purchase and a detailed description of the issue.
6. Inspection and Evaluation
Upon receiving your claim, our team will inspect the product or request images to evaluate the defect. Approval of warranty claims is subject to verification.
7. Replacement and Repairs
If your claim is approved, we will offer a replacement or repair of the defective product at no cost. Shipping arrangements will be communicated accordingly.
8. Return Policy
Returns for warranty purposes must be authorized by our support team. Products should be returned in their original packaging and in unused condition unless otherwise instructed.
9. Limitations of Liability
Our liability is limited to the repair or replacement of defective products. We are not responsible for any incidental or consequential damages resulting from product failure.
10. Contact for Warranty Support
For warranty claims or questions, contact us at:
- Email: support@danielshop.store
- Phone: +1 464 339 9339
- Address: 79 Holt LN, Russell Springs, KY 42642
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